Booking Process

Q: Is my flight booking confirmed immediately after payment?

No. Payment confirmation does not mean ticket issuance. Your booking is considered confirmed only after the airline issues the ticket and an e-ticket is sent to your registered email address.

Q: What does Booking Received - Ticket Pending Airline Confirmation mean?

This status means your payment was successful, and your booking request has been sent to the airline. Ticket issuance depends on airline confirmation and usually takes between 2 and 24 hours.

“HolidayBreakz acts solely as a travel booking intermediary and does not operate airlines, hotels, or transport services.”

How Flight Booking Works at HolidayBreakz

At HolidayBreakz, we aim to make flight booking transparent, secure, and easy to understand. This page explains how the booking process works, what happens after payment, and what you can expect at each step.

1. Search & Compare Flights

HolidayBreakz helps you search and compare domestic and international flight options from multiple airline partners in real time.

Prices and availability are sourced directly from airlines
Fares may change based on seat availability and demand
All prices shown include applicable taxes unless stated otherwise

2. Submit Your Booking Request

Once you select a flight and enter passenger details, you proceed to payment.

Important to know:

Submitting payment means you are placing a booking request
At this stage, the ticket is not yet issued
Final ticket issuance depends on airline confirmation

3. Payment Confirmation

After successful payment:

You will receive a payment acknowledgment email
Your booking status will show as “Booking Received - Ticket Pending Airline Confirmation”

This step confirms payment only, not ticket issuance.

4. Airline Ticket Confirmation

Our system submits your booking request to the airline for ticket issuance.

Most tickets are confirmed within 2-24 hours
Confirmation time depends on airline response, fare availability, and operational checks
Once issued, an e-ticket is sent to your registered email address

Only after this step is your booking considered fully confirmed.

5. If the Fare or Availability Changes

Airline fares are dynamic and controlled entirely by airlines.

In rare cases:

The selected fare may become unavailable
The airline may update the price before ticket issuance

If this happens:

You will be informed immediately
You can accept the revised fare or request a full refund
No cancellation charges are applied by HolidayBreakz if the ticket is not issued

6. If Ticket Issuance Is Not Possible

If the airline cannot confirm your booking:

The booking is automatically cancelled
A full refund is initiated to your original payment method

Refunds are processed as per bank and payment provider timelines.

7. Refund Processing Timeline

Refunds are initiated within 7-10 business days
Actual credit time depends on your bank, card issuer, or payment provider
You will receive confirmation once the refund is processed

8. Changes or Cancellations After Ticket Issuance

Once a ticket is issued:

Any cancellation or modification is subject to airline fare rules
Airline penalties, fare differences, and service fees may apply
Requests must be made through HolidayBreakz customer support

9. Secure Payments & Support

All payments are processed through secure, encrypted gateways
HolidayBreakz does not store your card details
Our customer support team is available 24/7 to assist you

Customer Support: +91-1800-309-0579

Email: support@holidaybreakz.co.in

10. About HolidayBreakz

HolidayBreakz is a third-party online travel booking platform operated by TGS Ventures Private Limited. We work with airline partners to help travelers search, compare, and book flights conveniently online.

Our Commitment

We believe transparency builds trust. By clearly explaining how booking, confirmation, and refunds work, we ensure you can book with confidence.

Frequently Asked Questions (FAQs)

No. Payment confirmation does not mean the ticket has been issued. Your booking is considered confirmed only after the airline issues the ticket and an e-ticket is sent to your registered email address.

This status means your payment was successful and your booking request has been sent to the airline. Ticket issuance depends on airline confirmation and usually takes between 2 and 24 hours.

Flight prices are controlled by airlines and can change due to real-time availability or fare updates. If the selected fare becomes unavailable before ticket issuance, you will be informed and given the option to accept the revised fare or receive a full refund.

If the airline is unable to confirm your ticket, the booking is automatically cancelled and a full refund is initiated to your original payment method.

Refunds are initiated within 7 to 10 business days. The final credit time depends on your bank, card issuer, or payment provider.

Yes. Once a ticket is issued, cancellations or changes are subject to airline fare rules, availability, and applicable penalties. All requests must be made through HolidayBreakz customer support.

No. HolidayBreakz is a third-party online travel booking platform that helps users search, compare, and book flights through airline partners.

HolidayBreakz customer support is available 24/7. You can contact us by phone at +91-1800-309-0579 or by email at support@holidaybreakz.co.in.