Booking Confirmation
HolidayBreakz operates as a third-party online travel booking platform. When you place a booking on our website, your request is first received and then forwarded to the airline or supplier for confirmation.
- A booking is considered confirmed only after the airline issues the ticket
- Payment alone does not guarantee ticket issuance
- Ticket confirmation timelines may vary depending on airline response, fare type, and availability
Once confirmed, the e-ticket will be sent to your registered email address.
Fare Changes & Availability
Airfare prices are dynamic and controlled by airlines. In some cases:
- The selected fare may change between search and ticket issuance
- The airline may withdraw availability at the chosen price
If the original fare is unavailable:
- We will notify you of the revised fare (if applicable), or
- Offer a full refund if you choose not to proceed
Booking Status After Payment
After successful payment, your booking status may show as:
“Booking Received - Ticket Pending Confirmation”
This means:
- Payment has been received
- Ticket issuance is awaiting airline confirmation
Typical confirmation time:
- 2 to 24 hours, depending on airline processing
Refund Policy
Refunds depend on the airline's fare rules and the booking status.
a. If Ticket Is NOT Confirmed
If the airline is unable to confirm your ticket:
- A full refund will be initiated
- No cancellation charges apply from HolidayBreakz
b. If Ticket Is Confirmed
If the ticket has already been issued:
- Refund eligibility depends on airline cancellation rules
- Airline cancellation penalties may apply
- Service fees (if any) are non-refundable
Refund Processing Time
- Refunds are initiated within 7 - 10 business days
- Actual credit time depends on:
- Bank
- Card issuer
- Payment method used
HolidayBreakz has no control over bank processing delays once the refund is initiated.
Cancellations & Amendments
- All cancellations or changes must be requested through our support team
- Changes are subject to:
- Airline fare rules
- Seat availability
- Applicable penalties
Customer Responsibility
Customers are advised to:
- Verify passenger details before payment
- Read fare rules carefully
- Provide valid contact information for updates
HolidayBreakz is not responsible for:
- Airline operational changes
- Schedule changes
- Force majeure events (weather, strikes, etc.)
Customer Support
For booking assistance, confirmation updates, or refunds:
Phone: +91-1800-309-0579
Email: support@holidaybreakz.co.in
Support Hours: 24/7
Acceptance of Policy
By using HolidayBreakz and completing a booking, you agree to this
Refund & Booking Confirmation Policy.
